Resident Requesting Maintenance
From your resident account portal, you can request maintenance. Your request will be printed and given to the maintenance department.
If the maintenance is an emergency, please call the front office at
217 344-0400
or the RA on call
217 220-3471
Otherwise, you can easily enter your request for maintenance. After logging on to your account, click Maintenance Requests and, on the next page, New Job.
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Resident Requesting Maintenance
page 82
Be sure to include as much detail as possible. Maintenance staff need to know at least the location of the problem and what the problem is.
Press the button labeled Save & Continue when you are finished.
The office will print your request and make sure it gets to our maintenance staff promptly.
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